MANAGER, ECOMMERCE RISK MANAGEMENT AND FRAUD

Company: ektello
Location: Ridgefield Park
Posted on: October 15, 2024

Job Description:

Manager, eCommerce Risk Management and Fraud
**W2 contract** Onsite out of Ridgefield Park, NJ**
--- Manage risk analyst(s) across locations and set long-term strategy and vision for the Risk management organization--- Lead daily/weekly/monthly assessment of risk monitoring rules to evaluate effectiveness, identify enhancements to improve fraud detection capabilities, and reduce false positives--- Continuously evaluate platform for risk factors and develop strategies to manage them through data analysis and models--- Provide leadership to the risk management function, including goal setting for the risk analysts and program manager within the organization--- Partner with operations, business, product, engineering, and vendor teams to develop, modify, and implement risk management programs--- Facilitate weekly Risk assessment meetings with all stakeholders and identify areas of improvement--- Responsible for performing analysis of fraud trends and patterns to identify opportunities for process and systemic improvements to optimize risk/return tradeoffs--- Develop risk mitigation strategies to support the different channels within digital platform--- Work independently and cross-functionally to provide outstanding customer experiences
QUALIFICATIONS--- Top skills: eCommerce Fraud, People Management, SQL--- 5+ years of experience of fraud and risk assessment, analysis and management for e-Commerce, consumer financial services etc.--- 2+ years of people management experience--- Experience creating process flows, procedural documentation, and business reporting to include KPI measurement--- Bachelors in Engineering, Mathematics, or other quantitative field required; MBA or Masters or in Analytics, Statistics, or other quantitative field preferred--- 5+ years of hands-on experience in operations or business intelligence--- Experience in an eCommerce and/or Digital Marketing environment--- Familiarity with building reports and visualizations using Tableau (or similar BI tools)--- Strong problem-solving ability--- Excellent communication and data presentation skills--- Experience managing teams across global regions

Keywords: ektello, West Haven , MANAGER, ECOMMERCE RISK MANAGEMENT AND FRAUD, Executive , Ridgefield Park, Connecticut