Senior Service Provider Supervisor

Company: AOBH Youth Group
Location: New York
Posted on: April 28, 2025

Job Description:

Employee: Position: Senior Service Provider SupervisorSupervisor: Director of Behavioral Health Services Start Date:Department: Behavioral Health Services FLSA Status: Full Time - Non-ExemptGENERAL DESCRIPTION:Under the direct supervision of the Director of Behavioral Health Services, the Senior Service Provider (SP) Supervisor will help build a strong team and shape staff behaviors to ensure high-quality services are being provided to youth and families. They will collaborate with the Director of Behavioral Health Services, Medical Billing Specialist, Authorization and Payroll Specialist, Part-Time SP Supervisor (if applicable), and Service Providers in growing and implementing standards and processes. The Senior SP Supervisor will maintain documentation such as email correspondence, and Service Plans and communicate upcoming deadlines to Service Providers in a timely manner. They must be able to perform at a high level of accuracy and be extremely organized. The Senior SP Supervisor must maintain appropriate professional relationships with the Director of Behavioral Health Services, Medical Billing Specialist, Authorization and Payroll Specialist, Part-Time SP Supervisor (if applicable), Service Providers (SPs), and families and their Care Teams to ensure optimal care and high-quality services.MAJOR DUTIES AND RESPONSIBILITIES:

• Reviewing documentation (Service Summary Forms/Progress Note Forms, Verification of Service Forms, and Service Plans) from SPs to provide constructive feedback and/or request correction.
• Updating shared records of documentation (Service Plan due dates, Authorization start and end dates).
• Referencing youth's Service Plans to ensure SPs are using the correct goal and objectives on Service Summary Forms.
• Referencing authorization approval where applicable to ensure SPs are following the approved units and frequency of each service.
• Holding supervision meetings with assigned SPs to acknowledge strengths and advise on areas needing improvement.
• Holding supervision meetings with the Part-Time SP Supervisor to acknowledge strengths and advise on areas needing improvement.
• Assuming all tasks of the Part-Time SP Supervisor when they are out of the office.
• Communicating and following up effectively with the Director of Behavioral Health Services and SPs regarding concerns that need immediate attention (pause in services, outstanding paperwork).
• Attending department meetings to provide applicable feedback regarding documentation or service provision.
• Attending and completing all mandatory OCFS Trainings for provided services within six (6) months of hire or registration date.
• Providing services to at least one client.
• Performing other responsibilities as assigned.QUALIFICATIONS:EDUCATIONAL:
  • Associate Degree Required
  • Bachelor's Degree PreferredEXPERIENCE:
    • Supervisory experience
    • At least 1 year of experience working with youth.
    • At least 6 months of experience in the Service Provider role.PREFERRED SKILLS:
      • Proficiency in Microsoft Office
      • Excellent oral and written communication skills
      • Bilingual (Spanish)
      • Highly organized and detail-orientedSCHEDULE:
        • Must be present at mandatory meetings.BACKGROUND:Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.
          • State Central Registry Clearance
          • Justice Center Background CheckREQUIRED ACTIVE CERTIFICATION:
            • Credential Verification
            • Medical clearance (including TB screening)
            • CPR/First Aid (and 2-year recertification)
            • Mandated Reporter
            • CPST Training
            • PSR Training
            • Intimate Partner Violence
            • Motivational Interviewing
            • Safety and Risk: Investigation, Synthesis, and Assessment
            • Suicide Awareness
            • Cultural Competency
            • Trauma Informed Care
            • LGBTQ Training
            • Other training as assignedPHYSICAL REQUIREMENT:
              • Lifting requirement of 50 Lbs.
              • Ability to meet physical requirements of the position when performing the following: standing, walking, sitting, bending, stooping, squatting, kneeling, and climbingSALARY: $25.00-$27.00Employee's Signature: ______________________________________________ Date: ______________________Director's Signature: ______________________________________________ Date: ______________________Received at HR by: ______________________________________________ Date: ______________________Martin De Porres Youth and Family Services is an Equal Opportunity Employer Committed to Diversity.
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Keywords: AOBH Youth Group, West Haven , Senior Service Provider Supervisor, Other , New York, Connecticut